Search found 616 matches

by William
Tue Jan 21, 2014 9:41 pm
Forum: Report Bugs
Topic: Print Mode Label Colors
Replies: 5
Views: 7037

Re: Print Mode Label Colors

Hi jasonslone,

Yes you can change the colors of the performer labels in print mode through the "Label Font" feature in the "Performer Label" tool. In addition to the font type and size you can customize the color in there.

Have a great day!
William
by William
Tue Jan 21, 2014 9:37 pm
Forum: Report Bugs
Topic: EnVision Keeps Freezing
Replies: 3
Views: 5096

Re: EnVision Keeps Freezing

Hi AlphFour, I'm sorry if this is causing you any inconvenience. This is an issue that we are actively investigating but something you mentioned has me interested; that it was working okay at first. Can you answer some questions for me? 1. What country are you in? 2. What language are you using on y...
by William
Fri Jan 17, 2014 2:03 am
Forum: Report Bugs
Topic: Having trouble with print mode on a custom floor
Replies: 3
Views: 5700

Re: Having trouble with print mode on a custom floor

Hi AdrianJM, I'm sorry that was a typo, the current version is actually 1.7.02 so you are up to date. I see the issue you are having and it should be an easy fix. We will try and get an update out in the next couple of days to correct it. Thank you for bringing this to our attention and I'm sorry if...
by William
Fri Jan 17, 2014 1:57 am
Forum: Designer's World
Topic: Registration questions
Replies: 1
Views: 3672

Re: Registration questions

Hi AdamWhite, Unfortunately that promotion ended in 2012. We are no longer offering the two free licenses and the free subscription to Halftime magazine. However if you send us an email at contact@box5software.com we can work something out. As for your other question, generally the licenses are lock...
by William
Tue Jan 14, 2014 5:12 pm
Forum: Report Bugs
Topic: Having trouble with print mode on a custom floor
Replies: 3
Views: 5700

Re: Having trouble with print mode on a custom floor

Hi Adrian, We did some work in this area recently so it's possible that a bug was introduced. First of all, are you running the latest version? The latest version is v1.7.03. You can see the version on the Welcome screen and in the About screen. Secondly, can you send a picture of the mismatch so I ...
by William
Thu Dec 12, 2013 12:43 pm
Forum: Developer's Log
Topic: EnVision Updates
Replies: 69
Views: 1013340

Re: EnVision Updates

Hi Everyone! EnVision version 1.6.00 is now available! EnVision v1.6.00 Updates: Added the new Dot Sheet Tool . This tool allows you to view dot sheets, change the size of the font and choose between printing and saving to a PDF file! This tool is available via Print Mode . Added grid markers in 2D/...
by William
Wed Dec 11, 2013 10:56 am
Forum: Report Bugs
Topic: Crash when deleting sets
Replies: 1
Views: 3603

Re: Crash when deleting sets

Hi zickle3000, I'm sorry to hear you're having problems. Lets get you back up and running as soon as possible. Firstly, what version of EnVision are you using? The latest version is v1.6.00. If you are not running the latest then I would encourage you to update. If you are using the latest version t...
by William
Thu Dec 05, 2013 12:04 am
Forum: Suggestions
Topic: Mac EnVision
Replies: 9
Views: 9926

Re: Mac EnVision

Hi erotiz98, Glad to hear you managed to get up and running. As for the money situation, I think you should get yourself hired as marching staff for a band and convince the band leader that the entire marching staff needs copies of EnVision. Then make sure that all the band's drill is in EnVision (b...
by William
Wed Dec 04, 2013 11:50 pm
Forum: Report Bugs
Topic: Halt/Subset Causing Instability
Replies: 1
Views: 3574

Re: Halt/Subset Causing Instability

Hi narcofis, Thank you for the detailed report and sorry for the slow reply. I have been contemplating this issue and trying to determine the root cause. Unfortunately at this time the issue is still at large and I am having a hard time reproducing it. I'd like to ask you a couple questions to see i...
by William
Thu Nov 21, 2013 12:46 pm
Forum: Report Bugs
Topic: Zooms in and Out Automatically
Replies: 3
Views: 4856

Re: Zooms in and Out Automatically

Robert, Sorry for the slow reply, I was trying to duplicate your experience which included upgrading to Mavericks. Unfortunately I am still unable to replicate what you are seeing. We have a theory that it might have to do with the mouse that you are using. Is it by chance an Apple Magic Mouse? If y...