Search found 616 matches

by William
Tue Jul 09, 2013 1:17 pm
Forum: Report Bugs
Topic: Moving Props
Replies: 2
Views: 4122

Re: Moving Props

Hi Kanderson, This is a known issue but there is an easy work around. The problem stems from the fact that when you are editing a prop the camera gets locked to the prop so you know which one you are working on. You can still move the prop when the camera is locked to it so you get a cumulative effe...
by William
Fri Jun 28, 2013 9:25 pm
Forum: Report Bugs
Topic: Subset/Halt Set Major Crash
Replies: 9
Views: 11580

Re: Subset/Halt Set Major Crash

Hi Narcofis,

The fix for this issue will be available in the next release. In the mean time, you can revert back to the previous version. Here is a link:
http://www.box5software.com/downloads/E ... 1.5.03.exe.
by William
Wed Jun 26, 2013 10:42 pm
Forum: Report Bugs
Topic: Subset/Halt Set Major Crash
Replies: 9
Views: 11580

Re: Subset/Halt Set Major Crash

Great, glad to have you back up and running!

William
by William
Tue Jun 25, 2013 3:46 pm
Forum: Report Bugs
Topic: Subset/Halt Set Major Crash
Replies: 9
Views: 11580

Re: Subset/Halt Set Major Crash

Hey Narcofis, Just to confirm, the EnVision.cfg file is located in the Documents/EnVision folder. It is not created on install and not deleted on uninstall. This is the default directory for drill files (Documents/EnVision/Drills). On Windows you can get to this folder from the "My Documents&qu...
by William
Fri Jun 21, 2013 11:10 pm
Forum: Report Bugs
Topic: Subset/Halt Set Major Crash
Replies: 9
Views: 11580

Re: Subset/Halt Set Major Crash

Hi Narcofis, This error is sometimes accompanied by a corruption in the EnVision configuration file. To fix this issue you can delete the config file and restart EnVision. The configuration file is called EnVision.cfg and it is located in you Documents/EnVision folder. Simply delete this file and re...
by William
Fri Jun 21, 2013 10:08 am
Forum: Report Bugs
Topic: Subset/Halt Set Major Crash
Replies: 9
Views: 11580

Re: Subset/Halt Set Major Crash

Hi Narcofis,

Thank you for the report. This is a very serious issue but you have provided some very good leads. We are putting this at the top of our priority list so we can hopefully have a solution for the next release.

Extremely sorry for any inconvenience this has caused you.

William
by William
Thu Jun 13, 2013 8:18 am
Forum: Report Bugs
Topic: Envision won't open!
Replies: 5
Views: 6479

Re: Envision won't open!

Perfect! Glad you're back up and running.

William
by William
Fri Jun 07, 2013 8:36 pm
Forum: Report Bugs
Topic: Envision won't open!
Replies: 5
Views: 6479

Re: Envision won't open!

Hi Dana, That is indeed a very bad problem. I can't tell exactly what is going on based on that information. We did have an issue that had similar results to this so I can step you through the process that seemed to work for that issue: You must delete the EnVision.cfg file. This file is located in ...
by William
Mon May 27, 2013 4:17 pm
Forum: Report Bugs
Topic: Demo Fails to Install
Replies: 2
Views: 4110

Re: Demo Fails to Install

Hi Kanderson and anyone else following this topic,

The issues regarding the Mac installer for v1.5.05 has been resolved. You can now download an uncorrupted installer.

William
by William
Sat May 11, 2013 10:09 am
Forum: Developer's Log
Topic: EnVision Updates
Replies: 69
Views: 1001157

Re: EnVision Updates

Hello Everyone! EnVision version 1.5.03 is now available! EnVision v1.5.03 updates: Fixed crash when starting a new production and left clicking in the timeline . Fixed crash when deleting a performance event . Fixed crash when selecting a subset group . Fixed an issue where the EnVision.cfg file go...