Selection tool is offset from cursor position

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spottsspot
Posts: 6
Joined: Wed Sep 25, 2013 11:13 pm

Selection tool is offset from cursor position

Post by spottsspot » Thu Oct 17, 2019 3:00 am

Just updated to MacOS Catalina and EnVision v1.8.12. The selection tool is a few inches above and to the left of the actual cursor position. Also I can not select when holding down the mouse button.
I tried restarting the computer, opening another .drl file, and installing 1.8.11 and using that, but I’m getting the same result.
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William
Posts: 495
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
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Re: Selection tool is offset from cursor position

Post by William » Fri Oct 18, 2019 1:37 pm

Hi spottsspot,

Thank you for the report. I think I have a temporary workaround for you: Run EnVision in Low Resolution mode. Doing this should make the cursor behave as expected. In the meantime we are still investigating a solution. You can read the updated here.

I also have a question to help clarify: Are you saying that the issue still persists in v1.8.11? Can you confirm that when you downgraded back down to 1.8.11 that the installation actually worked?

Thank you,
William Lee
-----------------
Director of Product Development
Box5 Software
http://www.box5software.com

spottsspot
Posts: 6
Joined: Wed Sep 25, 2013 11:13 pm

Re: Selection tool is offset from cursor position

Post by spottsspot » Sat Oct 19, 2019 2:21 am

Hi William,

I just checked, and while I opened the .pkg for the 1.8.11 install and it said it ran successfully, it did NOT seem to replace the 1.8.12 version.

William
Posts: 495
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: Selection tool is offset from cursor position

Post by William » Sat Oct 19, 2019 7:38 am

Okay thank you, that is very strange. If you want to go back to 1.8.11 then I recommend deleting the 1.8.12 EnVision.app from your Applications folder and reinstalling 1.8.11. Please let us know if you do this and if it worked as expected.

Side note, you can check the currently installed version of EnVision from the "Welcome" screen or the About menu.

Have a great day!
William Lee
-----------------
Director of Product Development
Box5 Software
http://www.box5software.com

spottsspot
Posts: 6
Joined: Wed Sep 25, 2013 11:13 pm

Re: Selection tool is offset from cursor position

Post by spottsspot » Sun Oct 20, 2019 6:48 pm

Thanks, the low resolution mode works perfectly.

William
Posts: 495
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: Selection tool is offset from cursor position

Post by William » Sat Nov 16, 2019 12:12 am

Hello spottsspot and anyone else reading this thread,

We have just released a new version of EnVision, v1.8.13, which should resolve this issue and several others. Please download and install it here: http://www.box5software.com/product/product-features-and-download.

Have a great day!
William Lee
-----------------
Director of Product Development
Box5 Software
http://www.box5software.com

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