HELP-suddenly REFUSES to print landscape

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zookb
Posts: 4
Joined: Thu Jul 23, 2015 12:13 am

HELP-suddenly REFUSES to print landscape

Post by zookb »

All of the sudden the program refuses to print the charts in landscape. Portrait only, rendering them unreadable. I know there is a dialog box to chose portrait or landscape, but it's faded out so you can't access it. Band camp tomorrow, so.... :(
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: HELP-suddenly REFUSES to print landscape

Post by William »

Hi zookb,

Please send your drl file to contact@box5software.com so we can investigate. I can also provide a PDF of your charts until we can actually resolve the issue.

Can you also provide some details on your system? i.e. Windows or Mac and OS version?

As a workaround you can try renaming or deleting the file Documents/EnVision/EnVision.cfg. It now stores page orientation and size data so deleting that file may fix your issue.

Have a great day!
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
zookb
Posts: 4
Joined: Thu Jul 23, 2015 12:13 am

Re: HELP-suddenly REFUSES to print landscape

Post by zookb »

FIXED!
Thanks a lot. I must have bumped some button somewhere I wasn't supposed to.
BTW, I love this software. Blows Pyware out of the water.

Brad
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: HELP-suddenly REFUSES to print landscape

Post by William »

That's great Brad, and we're glad that you love the software!

Was it deleting the config file that fixed the issue for you?
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
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