Cant "load" into another production

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Loujaue
Posts: 6
Joined: Sun Jul 28, 2013 7:08 pm

Cant "load" into another production

Post by Loujaue »

I tried load and I tried ad from the manager and the program makes a new page. Then it shuts down right after and before I can save it.

Help!
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: Cant "load" into another production

Post by William »

Hi Loujaue,

Please send your .drl and .EnV files to contact@box5software.com so we can try and replicate the error. It's possible that there is some bad data in your file that we can work around in the short term before we find the underlying issue.
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: Cant "load" into another production

Post by William »

Resolved offline. Fix will be available in the next release.

The issue revolved around performance events on the last set of the production. Deleting the events before creating the new production solved the issue.
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
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