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Bad Elm Handle

Posted: Tue Jul 11, 2017 11:43 am
by ChrisS
I've attempted to activate a 2nd license on a another computer and I get a "bad elm handle" error message. Is there any help for this?

Re: Bad Elm Handle

Posted: Wed Jul 12, 2017 8:39 am
by William
Hi ChrisS,

I have replied to you via email with specific instructions.

For anyone else reading this if you see a "Bad RLM handle" message, please send an email to contact@box5software.com with your specific situation including some of the following information:

1. What operating system are you using? Be specific, i.e. Windows 7
2. Are you trying to activate from behind a firewall? Specifically like at a school?

Have a great day!