New Problem after update

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willistg
Posts: 3
Joined: Thu Jun 20, 2013 1:22 pm

New Problem after update

Post by willistg »

I installed the latest update and now it keeps crashing after giving me this warning.
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William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: New Problem after update

Post by William »

Hi willistg,

Thank you for the report. We have just put out a new version that takes care of this issue, v1.7.06 for Windows. You should be prompted to download it next time you open EnVision.

Have a great day!

William
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
JoeMarch
Posts: 4
Joined: Thu Jun 12, 2014 5:38 pm

Re: New Problem after update

Post by JoeMarch »

I am getting this problem a well and I am not prompted by Envision with a new patch or anything to fix it. Adding on to this I also have lost all of my custom uniforms, and I am unable to make new ones because when I try this same error message appears.

-Joe
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: New Problem after update

Post by William »

Hi JoeMarch,

It was discovered that the version that had the fix for this issue also had a few other major issues so it was retracted. However we think we have resolved those issues and have released a new version, v1.7.07, which you should be able to update now.

We are very sorry for any inconvenience this may have caused you. Please don't hesitate to let us know if you have any other issues.

Have a great day!

William
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
JoeMarch
Posts: 4
Joined: Thu Jun 12, 2014 5:38 pm

Re: New Problem after update

Post by JoeMarch »

The new patch seems to be working, and all my uniforms have returned. Thank you so much!

-Joe
William
Posts: 620
Joined: Mon Jun 20, 2011 2:59 pm
Location: Kitchener, Ontario, Canada
Contact:

Re: New Problem after update

Post by William »

Awesome Joe, thanks for confirming.
William Lee
-----------------
CEO
Box5 Software
https://box5software.com
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