Box5 Software Forum

Please help. I just downloaded v1.8.04 - any time I try Switch Performers, it crashes. Even just trying to switch 2 players across a page or two. Until today I've been switching players constantly, so I'm pretty sure it's tied to the new version.

I am in major drill writing mode and I rely on Switch Performers constantly. Is there a way to revert to the previous version until this is fixed?

thx

Hi bjindrich,

Thank you for the report. I'm very sorry that this is happening to you. I have undone the update so you can get 1.8.03 from our website: http://www.box5software.com/product/pro ... d-download. However if you have saved in EnVision 1.8.04 then you won't be able to open those files in 1.8.03.

I'll take a look at this crash right away and get a fix out as soon as possible.

1) The URL to download .03 isn't working
2) If I've been writing all evening, I've lost all my work if I want to go back to .03?
3) I can't recall every single change I've made this evening - is there any way to have .03 and .04 installed and running side by side?
4) I have to make a quick call on going back to .03 (and losing what I've written tonight) or sticking with .04 and hope the Switch bug can be resolved very soon (next few days). If you had to guess, any idea when this issue might be fixed?

I expect to resolve the issue tonight and get a new version out with the fix so I'd advise you to stay on .04 and wait for the update.

Hi bjindrich,

The fix has been put in place for the crash and the new version, 1.8.05 is now available. Thank you very much for the problem report and for your patience!

Please let me know if you come across any other issues.

Have a great day!

A quick test and Switch seems to be working, Thanks for the quick turnaround William. Every day is important right now (I'm sure that's true of many writing for Fall bands)

I agree. Thank you again for reporting the issue so quickly. I'm glad I was able to make the fix and get you working again.

Have a great day!