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HELP-suddenly REFUSES to print landscape
Posted: Mon Jul 30, 2018 7:46 pm
by zookb
All of the sudden the program refuses to print the charts in landscape. Portrait only, rendering them unreadable. I know there is a dialog box to chose portrait or landscape, but it's faded out so you can't access it. Band camp tomorrow, so....
Re: HELP-suddenly REFUSES to print landscape
Posted: Mon Jul 30, 2018 9:21 pm
by William
Hi zookb,
Please send your drl file to
contact@box5software.com so we can investigate. I can also provide a PDF of your charts until we can actually resolve the issue.
Can you also provide some details on your system? i.e. Windows or Mac and OS version?
As a workaround you can try renaming or deleting the file Documents/EnVision/EnVision.cfg. It now stores page orientation and size data so deleting that file may fix your issue.
Have a great day!
Re: HELP-suddenly REFUSES to print landscape
Posted: Tue Jul 31, 2018 2:26 pm
by zookb
FIXED!
Thanks a lot. I must have bumped some button somewhere I wasn't supposed to.
BTW, I love this software. Blows Pyware out of the water.
Brad
Re: HELP-suddenly REFUSES to print landscape
Posted: Tue Jul 31, 2018 3:21 pm
by William
That's great Brad, and we're glad that you love the software!
Was it deleting the config file that fixed the issue for you?