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Timeline/synchronization issue
Posted: Thu Oct 12, 2023 4:06 am
by spottsspot
When I hit play, set/animation timing is not correctly syncing with the music. When I update the sync tool, the software is changing the timestamps on its own and I have to resync. Stopping and starting the animation seems to help, but only slightly.
Re: Timeline/synchronization issue
Posted: Thu Oct 12, 2023 7:12 am
by William
Hi spottsspot,
This sounds like an issue with the music bitrate. There is a known issue with the music playback library that we use that makes precise playback impossible at higher bitrates. We recommend using an mp3 with a bitrate of 128kbps and that should resolve your issue.
If you're not sure how to do that then you can send me an email at
wlee@box5software.com and I can update your music for you.
Have a great day!
Re: Timeline/synchronization issue
Posted: Mon Oct 16, 2023 8:22 pm
by spottsspot
Thanks, I just went online found a bitrate conversion website, and that fixed it.