Box5 Software Forum

Running 1.7.11 on a Mac

I create a new production using the wizard, load the music in, but the "Sync Music" option is always greyed out.

Hi nichampagne,

What kind of music are you trying to load? mp3s with a bitrate of around 128 tend to work the best. If you like you can send your music file to contact@box5software.com and we can do the test with your exact file and see if we can replicate the issue.

Have a great day!
William