Error Message: "Envision cannot be opened because of a problem."
Posted: Mon Feb 09, 2015 12:34 am
Hi there.
When I attempted to start the Envision software today, it said an update was available, so I clicked it. The update appeared to download. When I clicked the icon on my mac to get it started, I got a pop up menu that said it wasn't able to be opened "because of a problem." It's saying I need to check with the developer to see if Envision works with this version of Mac OS X. Also says I may need to reinstall the application.
I'm afraid to reinstall it, as I am in the middle of writing 3 shows right now. I've had this program for a year, and this has never happened. What do I suggest I do?
Thanks. Error message below:
Process: EnVision [486]
Path: /Applications/EnVision.app/Contents/MacOS/EnVision
Identifier: com.Box5Software.EnVision
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [116]
Date/Time: 2015-02-08 15:25:06.019 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 426650 sec
Crashes Since Last Report: 10
Per-App Crashes Since Last Report: 10
Anonymous UUID: 0EBDAF85-4C40-4419-AFC1-C6D7AAE2DE70
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/liblzma.5.dylib
Referenced from: /Applications/EnVision.app/Contents/MacOS/EnVision
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 4
When I attempted to start the Envision software today, it said an update was available, so I clicked it. The update appeared to download. When I clicked the icon on my mac to get it started, I got a pop up menu that said it wasn't able to be opened "because of a problem." It's saying I need to check with the developer to see if Envision works with this version of Mac OS X. Also says I may need to reinstall the application.
I'm afraid to reinstall it, as I am in the middle of writing 3 shows right now. I've had this program for a year, and this has never happened. What do I suggest I do?
Thanks. Error message below:
Process: EnVision [486]
Path: /Applications/EnVision.app/Contents/MacOS/EnVision
Identifier: com.Box5Software.EnVision
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [116]
Date/Time: 2015-02-08 15:25:06.019 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 426650 sec
Crashes Since Last Report: 10
Per-App Crashes Since Last Report: 10
Anonymous UUID: 0EBDAF85-4C40-4419-AFC1-C6D7AAE2DE70
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/liblzma.5.dylib
Referenced from: /Applications/EnVision.app/Contents/MacOS/EnVision
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 4