Page 1 of 1

Cant "load" into another production

Posted: Thu Jul 30, 2015 12:05 pm
by Loujaue
I tried load and I tried ad from the manager and the program makes a new page. Then it shuts down right after and before I can save it.

Help!

Re: Cant "load" into another production

Posted: Thu Jul 30, 2015 12:09 pm
by William
Hi Loujaue,

Please send your .drl and .EnV files to contact@box5software.com so we can try and replicate the error. It's possible that there is some bad data in your file that we can work around in the short term before we find the underlying issue.

Re: Cant "load" into another production

Posted: Mon Aug 03, 2015 2:43 pm
by William
Resolved offline. Fix will be available in the next release.

The issue revolved around performance events on the last set of the production. Deleting the events before creating the new production solved the issue.