New version won't open
New version won't open
I was prompted to download an updated version tonight and when I did I got the attached error message. I could not click any of the options to get it to go away. When I clicked in the toolbar it closed the program. I can't open it any other way.
- Attachments
-
- Screen shot 2016-07-06 at 8.32.05 PM.png (94.4 KiB) Viewed 4140 times
Re: New version won't open
Hi jphipps,
Sorry for the slow reply. I've seen that error message on windows before but not on a Mac. I'm not sure what is causing it at the moment but as a work around you can continue to use the previous stable version which can be downloaded here: EnVision v1.7.25 Mac.
I will continue to investigate this issue and try to come up with a resolution. In the mean time you will receive notifications to update when you open EnVision, you should ignore these.
Very sorry for the inconvenience. Let me know if you have any more issues. You can also email us directly at contact@box5software.com.
Have a great day!
Sorry for the slow reply. I've seen that error message on windows before but not on a Mac. I'm not sure what is causing it at the moment but as a work around you can continue to use the previous stable version which can be downloaded here: EnVision v1.7.25 Mac.
I will continue to investigate this issue and try to come up with a resolution. In the mean time you will receive notifications to update when you open EnVision, you should ignore these.
Very sorry for the inconvenience. Let me know if you have any more issues. You can also email us directly at contact@box5software.com.
Have a great day!