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One drill file in a production not opening

Posted: Tue Sep 06, 2016 12:24 pm
by AdrianJM
I created a drill file yesterday as part of a production. Then I created a movement after that and finished it. Now when I try to open the first drill file it says unknown error occured and won't open the file. What can be done?

Re: One drill file in a production not opening

Posted: Tue Sep 06, 2016 12:31 pm
by William
Hi AdrianJM,

I'm very sorry that you are having an issue. Please send the affected drill file to me at contact@box5software.com so I can have a look at it and determine if it can be recovered, and possibly what caused the issue.