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Demo Download Crashes
Posted: Thu Jul 06, 2017 11:28 pm
by gabelajas
I've downloaded the Windows Free Demo Version, but when I try to open the program (from the desktop or by opening a project) the program crashes before anything opens. I am running Windows 10 64 bit (the only version I can find to download is the x86 for a 32 bit system). Any help with this would be greatly appreciated.
Gabe
Re: Demo Download Crashes
Posted: Thu Jul 06, 2017 11:43 pm
by William
Hi gabelajas,
Crashing on startup is generally a sign that your OpenGL drivers aren't updated. EnVision uses OpenGL to draw its 3d graphics. OpenGL drivers come with Windows but it seems that some installs have older versions of OpenGL installed which don't support the features that EnVision needs.
Please try to update your OpenGL drivers to see if that will make a difference. You can follow the directions on this
page to update OpenGL and see if that fixes the problem.
Have a great day!